Q: What is the Guarantee and After-Sale-Service?

A: All our products come with good condition,ready to install and use. About Guarantee: We promises all clients 3 years long warranty time. If our products are damaged or can not be repaired, we will send you a same new one free for replacement. All spare parts are delivered to you free.

About After-Sale-Service: All devices are tested passed before delivery. 100% come to customers in good condition. We have more than 10 sales and engineers ready to answer your questions. If you have any trouble or question when operating the devices,we will answer and solve your quetions in 24 hours.

ATTENTION!!! WE ASK YOU TO CHECK YOUR PACKAGE AND OPEN IT UPON DELIVERY.IF YOU NOTICE ANY DAMAGE,YOU MUST NOTIFY TO THE DELIVERYMAN.YOU MUST WRITE THESE REMARKS ON THE DELIVERY ORDER.BUT IF THESE REMARKS ARE NOT MADE(AND WRITTEN),REPLACEMENT CAN NOT TAKE PLACE.THIS IS IMPORTANT!!!