FAQ

How to Install Art 3D Water Vapor Fireplace

A water vapor fireplace is an artificial electric fireplace that uses water mist and LEDs to create a realistic flame illusion. This is a new technology of artificial fireplaces that only use water and therefore are totally safe, do not generate carbon monoxide and are a green alternative to conventional wood burning fireplaces. Of course, you can’t use a water vapor fireplace for heating. But on the positive side you can use it all year long!

2022 05 19

Q: How do I order and pay?

A: After receiving your estimate and if you want to place an order, please send us: Your delivery address including postal code (plus a billing address if different). A telephone number for the deliverer A copy of your payment Full payment on ordering: By bank transfer, with no fees Using the bank information provided on the estimate, please send us a copy so we can immediately proceed to ship your package.

2022 05 19

Q: How about the Sample Order?

A: We are pleased to cooperate with dealers from new markets. For first cooperation, We accept sample order before production, it's an necessary step before moving to successful cooperation, do not hesitate to contact with us for samples. High quality product and Fast Delivery service.

2022 05 19

Q: What is the Guarantee and After-Sale-Service?

A: All our products come with good condition,ready to install and use. About Guarantee: We promises all clients 3 years long warranty time. If our products are damaged or can not be repaired, we will send you a same new one free for replacement. All spare parts are delivered to you free.

2022 05 19

Q: Where can I purchase one and how much does it cost?

A: Art Fireplace distributes its products in more than 100 countries and delivers to anywhere in the world. To find out where to purchase an Art Fireplace, please fill in the form you can find on the contact page. An Art Fireplace agent will answer you by email within 24 hours along with a catalog and prices.

2022 05 19