High Quality Portable Ethanol Fireplace Company

1Q: Where can I purchase one and how much does it cost?

A: Art Fireplace distributes its products in more than 100 countries and delivers to anywhere in the world. To find out where to purchase an Art Fireplace or insert, please fill in the form you can find on the contact page. An Art Fireplace agent will answer you by email within 24 hours along with a catalog and prices.

If your request is more precise and includes one or more particular models, do not hesitate to mention them on the contact form. We will then send you the specific technical description of that product, an installation diagram with the measurements to be respected as well as an estimate including delivery costs.

1Q: We’re not familiar with the international transport, will you handle all the logistic thing?

A: Definitely. Many years experience and long term cooperated forwarder will full support us on it. You can only inform us the delivery date, and then you will receive the goods at office/home. Other concerns leave to us.

1Q: What is the guarantee?

A: All our products come with good condition, ready to use.

We promises all clients 3 years long warranty time.

If our products are damaged or can not be repaired, we will send you a same new one free for replacement. All spare parts are delivered to you free.

All our products are of highest quality.

ATTENTION!!!

WE ASK YOU TO CHECK YOUR PACKAGE AND OPEN IT UPON DELIVERY.IF YOU NOTICE ANY DAMAGE,YOU MUST NOTIFY TO THE DELIVERYMAN.YOU MUST WRITE THESE REMARKS ON THE DELIVERY ORDER.BUT IF THESE REMARKS ARE NOT MADE(AND WRITTEN),REPLACEMENT CAN NOT TAKE PLACE.THIS IS IMPORTANT!!!